Policies
Appointments
-To secure your appointment a non refundable deposit of $100 must be made in order to secure the appointment. This deposit will come off the price of your total service and is the shop minimum. If deposit is not collected within 24 hours of appointment, it will be automatically cancelled.
-Online consent forms will be sent to you by email and phone. You must complete these forms prior to your appointment so that the artist may review the information. If you require assistance in filling them out then please let the artist know so we may assist you further.
Cancellations/Rescheduling
-Rescheduling or cancellations must be made 48 hours prior to your appointment. We send out confirmation texts in order to make sure that you have sufficient time and warning to make necessary changes if needed.
-Any cancellations or rescheduling that is done after the 48 hour grace period will be required to pay another deposit fee. ESPECIALLY weekend appointments which are very difficult to get into.
-If you call a second time to reschedule despite the 48 hour grace period we must also require a second non refundable deposit to be able to book.
-after the second time rescheduling we will no longer accept you as a client and you will loose both deposits.